We are able to fulfill any product and quality request customers may have – including an unlimited portfolio of frozen, chilled and dry goods. We guarantee the best possible products, short lead times and constant availability. To deliver this, our purchasing department buys only the freshest products and initiates constant quality controls. We can also step into customer’s existing supply contracts with suppliers worldwide. Large quantities or tailored assortments – we make sure that customers receive the best service according to their specifications.
One of key capabilities is the supply of chilled goods that often come with a short shelf life. We buy dairy products (including a wide selection of cheese) as well as fruits & vegetables from our European vendors to ensure products have the longest possible shelf life when they reach our customers.
We have two vast frozen warehouses able to store not only proteins but also a variety of other items such as ice cream, frozen vegetables and frozen bakery products.
We have an excellent supplier network and can offer a wide choice of meat & poultry from our European, US & South American vendors, at the required level of quality. We can also provide sustainable seafood solutions – contact us to find the best offers.
We offer an extensive assortment of dry goods: from spices and seasoning / sauces, flour and bakery products to canned foods and many more.
Customers can enjoy the full range of exquisite wines & champagnes as well as a wide range of liquors and non-alcoholic beverages. A variety of cigars, cigarettes, tobacco may be included in our bonded store orders free of duties and taxes. This also includes any product available in our Travel Retail stores such as perfumes, cosmetics, consumer electronic goods and fine chocolates.
Our purchasing department is specialized in buying and advising on the best selection of wines & champagnes. Our vendor contacts guarantee the best products imported directly from the best wineries worldwide.
We have a wide selection of liquors of any brand as well as offering a broad range of beers from anywhere in the world.
The offer of our non-alcoholic beverages is endless.
In our bonded warehouse we can store and supply all kinds of cigarettes, exclusive cigars and tobacco products on demand.
We can supply all manner of consumables and cabin stores that Crew may require including hotel consumables, kitchen, restaurant & galley utensils as well as maintenance and housekeeping products. Our purchasing department has a wide network of suppliers to buy products to exact specifications.
Anything required to enhance the comfort or our customers, and their customers: robes, towels and slippers. We can also incorporate client logos. We manage everything: from orders to inventory handling and supply management.
Any product needed for a smooth running galley and dinner service: chinaware, cutlery, kitchen and bar equipment as well as uniforms and pinafores.
Housekeeping and maintenance staff needs are all taken care of. We can supply sanitizers, gloves, plastic bags, paper towels and any other utilities needed.
We understand the essential nature of technical, deck & engine stores to cruise ship sustainment and performance. Through our vast supplier network we can procure any crew’s technical requirements.
Handling logistics for our customers is an integral part of our business model. As a value-added service for our customers, we are able to manage the entire logistics chain. This includes:
Our bonded facilities and frozen, chilled and dry warehouses are specially equipped to handle all of our customer’s incoming & outgoing products. This includes the capacity to securely stock customer’s third-party purchases on an inventory-management basis.
We anticipate demand and constantly stay in touch with our customers to ensure worldwide just-intime deliveries. Pick lists & pallets are always structured according to our customers’ demands. We can also handle the consolidation of pallets with goods from different suppliers on our site. We can deliver quickly and according to client demands, including mixed loads, bulk deliveries or groupage.
As an additional service to our clients we hold stock buffers to support our customers in case of emergencies, or unplanned events.
Our logistical solutions are supported by the newest IT systems: we offer complete traceability of goods at all times, as well as the highest standard of security and quality management. We consider services such as case-by-case labeling, barcode systems and pallet sheets a standard for all our customers.
Communication with our forwarding partners as well as port agents is part of our daily business. We have established a great network of logistical service providers, which makes us flexible in handling last-minute requests and guarantees good freight prices. Our forwarding department is specialized in taking care of all customs clearance and has in depth knowledge in dealing with US and European veterinary requirements.